SHAMROCK LODGE #215

Great Cabin & customer service- will definitely use again - love the app also.

Loved the cabin Shamrock Lodge! Everything was clean and really enjoyed the game room. Plan on using Aunt Bugs again.

We were an unplanned late arrival. Aunt Bugs staff made sure we were able to get to our room & enjoy our special weekend without interruption! They were very supportive & helpful, I will definitely be back with Aunt Bug whenever I’m in the area for a getaway!

WE HAVE STAYED WITH YOU FOR THE LAST 4 YEARS AND ARE OVERALL VERY HAPPY.

Very clean cabin. Loved the stay would rent again from Aunt Bug’s!

Easy Check in, beautiful cabin! Would definitely book with you again! Had small problem with internet but it's the mountains, we were very happy and can't wait to come back!

Very pleased with our cabin. Very nice, private and clean.

Making the reservation and checking in was simple, and the office staff was very friendly/helpful. Our cabin (Shamrock Lodge #215) was comfortable enough for my husband and myself. We appreciated having two bathrooms! The beds and pillows were pretty comfortable (although the beds were a bit creaky...maybe there was a plastic mattress cover??), and there were plenty of spare blankets in a closet. The game room upstairs was fun, even for just us two middle aged adults. Showers worked well, and plenty of hot water. Although there were just two of us, there were enough towels for a family. In the kitchen, there were enough coffee cups, glasses, plates and bowls for an army! The stove, microwave, fridge, and dishwasher all functioned fine. For the price we paid, we were satisfied with our accommodations. That being said, since this is about feedback... One section of the split rail fence was loose, somewhat leaning over the embankment - that was the first thing that met our eyes when we pulled into the driveway; first impressions go a long way, and that railing being down didn't make a very good first impression. There were also two random boards laying on the ground just on the outside of the fence (rather than being put away somewhere or stuck up under the porch). The furniture in the dining/living room areas was pretty dated; one dining chair's arm was cracked/loose, and the couch was pretty thin/cheap looking - did not reek of comfort at all. We didn't use the washer/dryer, but I'd read in an online review that a knob was broken on the washer, so I took a look. The washer/dryer looked pretty new to me, but sure enough, one of the knobs didn't work, and pulled right off; someone had put tape around the receiving end to try to make it work, but hadn't actually fixed it. We also didn't use the hot tub, but did notice that the cover was ripped very noticeably. So the cabin has a lot of potential, if it was spruced up a little w/just a little investment. The cabin appeared fairly well cleaned. The cleaning staff had evidently accidentally left a plastic bag of sheets behind, which we found on the fireplace hearth when we arrived. The blinds could use a good dusting, and there were some monstrous dust bunnies where the columns met the beams at the top of the steps, but the kitchen, bathrooms, and bedrooms looked good. I would definitely stay w/Aunt Bug's again, but I would probably try a different cabin.

Cabin needs good cleaning 2 tvs need to be fixed King bet not sucker to wall Washer needs knobs Pool cue needs tips

Check in was easy and quick. Liked receiving email and phone call asking if everthing was good. Easy check out . Thorough instructions and directions.

loved the cabin and Aunt Bugs made our stay easy to check in and out..we will def be back

Very very nice cabin!!!! Clean and was secluded and private from the other cabins. Would recommend it to all of our friends and family! Can't wait to come back to Aunt Bugs.

The house was great. Bedrooms worked wonderfully. Would have liked a hand bar on the wall beside the toilet for support for my 89 year old mother to give her support to stand and sit. Location was not good. Would liked to have been closer to town. Did not like driving back off the road so far on such a curvy, narrow road with so many turns. The fall colors and surroundings helped to make the drive a touch better.

We enjoyed the cabin greatly. The internet was slow and spotty at times. The top part was perfect for kids and teenagers. We had an issue with the dryer and maintenance was out there super quick. We enjoyed our stay so much we stayed extra time.

Cabin was great!! Very clean!! Check in was fast and easy.

The beds were comfortable. The linens were good. Hot tub nice. Game tables very fun. Never tried such things before.

Most things were fine, but if you would add some safety bars in the bathrooms would be very helpful. also one seat in bathroom was loose. It was very quiet and peaceful.

Your employees were very helpful when we got lost going to the cabin.

Our cabin was awesome and asdescribed on the website. We got coupons. The app had lots of great and helpful info.

We loved the cabin. It had all kinds of room and privacy. The only problem was that the blankets and bedspreads had a musty smell to them. Maybe your cleaning people can put them through the washer and dryer. Every thing else was great.

Service was flawless. Staff is personable and helpful. We were home less than twoweeks when we decided to come backnin September and have already reserved another Aunt Bug's property.

The cabin was clean and just as described. My daughter and I enjoyed the game room and my wife enjoyed relaxing by the fireplace. Everything worked in the cabin except the ice maker in the refrigerator. We brought our own ice so it wasn't a problem. The location was very convenient as we spent equal time in Pigeon Forge and Gatlinburg and it was only a ten minute drive to either.

WiFi code provided at check in did not work at the cabin

We really enjoyed our stay. Our cabin was great and dog friendly!

Very nice and clean.will stay there again loved the county fell.

Excellent service ! The cabin was great , the only complaint I would have is the beds were noisy when used ! Other than that it was an excellent stay! Definitely will stay again in the future.

We usually book with Aunt Bugs. Great experience, no problems.

Everything was great! The cabin was just as it looked on the internet. And the location was convenient to both Pigeon Forge and Gatlinburg.

Beautiful cabin! Plenty of finishings! Can't wait to stay again! (Master bed needs to be fixed properly. It sits on an angle where it has been "fixed" and makes for uncomfortable sleeping.

The cabin is beautiful, I love what is made out of it pine love it. We had 2 issue under bed in the king size bed had dog/cat Popo. And the room where bath tub/G mattress were won out. I was very discomfort . I was rolling down under my husband .I was saying to myself 2 more days to lay in this bed.

YOUR SERVICE WAS TOP OF THE LINE. THE HOME WAS LOVELY AND RELAXING.

Excellent! A little confusion with the gate code but otherwise great. Supervise interns closely.

We had a great time our stay wad short but loved every min of it.

Everything went great. The cabin was just as expected. This was my second year here. And will be back

Ranita was very helpful when booking. Check in process was very smooth and mobile check out was great.

After a long drive, arriving at the main office took only five minutes to gain access to the chalet. The chalet was clean and very accommodating for our whole family. Overall, very nice staff, efficient check in process, great place to stay, and will definitely recommend to friends and family!

Cabin was very nice and in a fairly convenient location. Air hockey barely works and only one pool stick that was not broken.

Problems should be addressed before next renter. Overall nice stay!

The staff was wonderful. When I complained about dog hair on the pillows and bird dropping on porch swing they got right on it to fix the problem.

We always use aunt bugs cabin. The only problem at the cabin was the jets on the outside spa did not work since the control was broken.

Needed DVD player in the living room. Was told dogs had to be crated if we left after we requested this. Was never told before and wasn't in any of the paperwork. We never got the DVD player. Disappointing.

It was a really clean cabin and the staff was really friendly, we had a great time

The cabin was very clean and in great condition. I liked the fact the the community had a security gate. Wish we could have stayed longer.

Had a wonderful time. Cabin was clean, beautiful and well furnished.

check in was great. The cabin had candy wrappers and some other trash that had not been cleaned.