Mystical Creek Pool Lodge #600

The facility was awesome however there is room for improvement with maintenance & cleanliness. There were a variety of light bulbs out, refrigerator shelves were missing and the meat & vegetable drawers were not the correct ones for the fridge. The kitchen sink hot water was not turned on and water to the dishwasher was not connected (we fixed these ourselves) . General dust/bugs on surfaces & window sills. We really enjoyed all the amenities: pool, game room, theater room and spacious bedrooms!

Cabin was just as described. Great set up. Creek was a nice bonus. Fridge shelving needs replacements. With a large group, made it difficult to store food with missing and damages shelving.

Did you was excellent layout in the house nice did enjoy the theater room but most of the time we spent on the porch looking over the valley since this was an area where I grew up as a kid on my grandfather's farm

Loved the cabin, checkin staff nice, inside was very clean.

Loved the house. Had an issue with projector but was answered immediately.

Very good. The theater room smelled a little like mold. The pool was wonderful and warm. We also enjoyed the space.

The house was beautiful and all of the additional entertainment items were great. Having a theater room, pool table, air hockey, video games and indoor pool really made the trip fun.

The express check-in was much appreciated. I liked that you texted me a phone number to use in case we needed assistance. It was good to know that you were trying to stay current with us. As it turned out, we didn't need to text you; but I liked that you made yourself available. The pool, the game room, and the movie room were all "up and running" smoothly. The kitchen was well-equipped for family dining. The beds were comfortable. Thank you.

Overall great cabin. A few housekeeping issues; the refrigerator was not clean, there was dried meat juice and needed wiped out before we could use it. 2 of the pull out beds/couches were not clean. We changed the sheets before the kids used them. Other than that we had a great experience. Thank you!!

You answered all my questions, you had the express check-in which was great because who wants to stop and then drive to the destination after traveling 7 hours. The instructions were easy and very clear.

The Cabin was beautiful!! However, it should have been cleaner and sanitized better. The upper stairs bedroom with bunk beds facing the front of the cabin room was cold (no heat). Customer service was wonderful. Thanks Ms. Patricia reservations. Also there was no mop. The floor by the kitchen closet floor was sticky please address with you house keeper.

Nice accommodations with plenty of room for everyone close to attractions and events. More attention to cleaning is needed.

Our stay was during the Pandemic, there were several things that cleaning performed badly, heres a list: window sills and shades filthy with bugs and dust, filthy drawer insert holding silverware, only two full rolls of toilet paper, floors upswept, sheets missing from bed, toilet with urine on it,2 dirty coffee pots both with coffee grounds still in them, I emptied them one was moldy, (my daughter travels with a single Keurig coffee maker so I used hers), curtains not hung well, fell and hurt my 6 yr.old granddaughter, put a cut on the side of her face, one bed was wet from a spill or otherwise I'm unsure,closet door broken and left leaning against the wall, (child hazard), the king bed room lost power second night in, which left us without direct tv the rest of the week and left me in the dark except for the lights in the bath room and one bed side lamp, I believe it was a thrown breaker, we didn't call because I was traveling with two immune comprised children! Other than severe cleaning issues, we loved the Cabin, loved its isolated locale, loved the furnishings, and its iminities, it was perfect just what I expected. I am well traveled and prepared, I travel with extra blankets,Clorox wipes,lysol, 12 pack of toilet paper, tide pods, dishwashing tablets, emergency kit, and a 38 which I keep in my car, I'm fifty eight a grandmother, have ran cleaning crews for Ramada Inn Alton, years ago, and am a Machinist, I'm not a whiner or one who knit picks and complains, however your cleaning crew is ripping you off and you need to be aware of it, my vacation was far from ruined, nothing I couldnt fix or handle, however with some folks you may not fare as well!! I plan on returning to the smoky mountains when I do I'll rent this Cabin Mistic pool Lodge 600 again because I loved the property, I live in the country, and want nothing less than peace and quiet when I vacation and that's what this Cabin provides Thank you to Steven from Aunt bugs he didnt let me down!

Amazing quality family time! Our teenagers did not say they were “bored” one time! Plenty of space and features like pool and theater room that provided quality fun family time ! Secluded and peaceful beyond words! Worth every penny!!

Everything was everything. The jacuzzi tubs did not get hot was upset didn't get to use them. The kids and I didn't want to leave and it was more than enough room. There was no mop so we bought one and left it there.

Great place to stay, we had a amazing time

The cabin was just what I expected. This cabin was the second one I stayed in on vacation to Tennessee. All of my guest fell in love with it as well. There was just one problem with the jacuzzi. The water wouldn’t warm up.

Great house to keep all the kids and adults entertained. Loved the fact that every bedroom had it's own private bathroom! When we did leave the house, the kids were ready to get back to the house to swim in the indoor pool or play in the game room!

The checkin process was easy and smooth. The cabin was everything we expected and so much more. I could not find how to checkout on the app, so that was my only complaint. But I called and checked out so it was still so simple to checkout!

The Mystical Creek Pool Lodge cabin was absolutely stunning. The view were breathtaking. The cabin was gorgeous! The cabin was fully loaded with everything we needed and very nice and clean! It was the perfect place to call home and be surrounded by family for an entire week!

Excellent it was amazing beautiful secluded place was equipped with everything you could imagine6

OMG our trip here was awesome & our stay in the cabin was fantastic! The original cabin we rented, had frozen pipes due to the weather & they gladly moved us, discounted the stay & special thanks to the clerk Patricia, she handled everything & went above and beyond to do what she could & she is just the best Lady & very professional and friendly!! She deserves a raise & a recommendation! My whole family was very happy & satisfied! We will go back there everytime & stay with Aunt Bug's Cabins & suggest you do the same! Absolutely loved everything about it just beautiful! Thanks again Patricia, appreciate all you did for us!

Other than the thousands of dead ladybugs all over the master bedroom, the cabin was not too dirty. It appeared that the previous guests had probably cleaned a little when they left, but if a cleaning crew came in behind them, it wasn't evident. We left the place a lot cleaner than we found it, but that's typical for us. Overall, it's a nice, secure cabin with lots of amenities, and we would come back again.

The house was amazing - the only downside was parking - extremely steep driveway.

Great location and well maintained cabin, kitchen was also well stocked with utensils.

The cabin we stayed in was everything we thought it would be this is the second time we have chose to use Aunt Bug's Cabin Rentals and have no plans to go anywhere else We have been nothing but happy with both times we have stayed.

It was awesome place!!! Had a great time. Some things needed fixed