A New Beginning #522

My entire family was thrilled overall with the cabin. There were some minor issues that Maintenance addressed as soon as we contacted them. The only reason we didn't give 5 stars is the fact that we had to contact Maintenance in the first place. Things like non-working TVs, toilet handle not working, bee infestation in a bedroom, and a clogged shower drain - all could be avoided if a more thorough inspection occurred after each rental. An unexpected highlight was that kitchen in the cabin was very well stocked with the essentials needed for cooking, which we were pleasantly surprised.

Communication about check in was not as good as I expected. The cabin pool was very cold the entire time. But otherwise we had a great time

The house was just as pictured, which is what I wanted. I didn't like the fact I had no idea where we were going until the cabin was cleaned. You can go to a hotel and wait on your room if it is not finished. We had driven 6 hours and didn't know which direction to go when we were at Gatlinburg exit. It would have saved the winding road. But the cabin was great.

The house was very spacious. Inside was everything we had hoped it would be looks and setup wise! The pool and hot tub were perfect, even after we were worried by prior reviews in last 6 months. The mattress in upstairs bedroom was horrible and needs replaced, felt the springs every night. The fire pit was nice. Our biggest complaint was the view, there isnt one, Woods back up to the backyard there’s no view. Also, the neighbors are right on either side, there’s no privacy to the backyard or the hot tub on the porch. I didn’t get my check in email on time because they failed to notifying me of the check in steps, make sure you are notified how to check in or you will be mad when you don’t get your codes. Overall, it was a nice cabin and we had a good stay.

We had 14 people staying in the cabin and everyone had a wonderful time. I was able to cook all of our meals in the kitchen. And all of the kids had a ball playing pool, swimming and playing the arcade games. We loved the theater room. And no one felt crowded because of all the space!!

The cabin was nice and clean spacious we were very impreased we had enough towels and were able to wash them as we went.The pool temp was our only disappointment.Overall we had the best time and loved our cabin.

We had an awesome time and had everything we needed the only thing was pool temperature some couldn't swim or stay in too long it was just too cold.

Spacious cabin, clean, couldn't of been any better

The house was really very nice. Had lots of amenities that we enjoyed. The hot tub however was not filled and therefore unable to be used. This cabin, however, really isnt that close to Gatlinburg. If you are looking for a cabin to just get away this is a nice cabin for that. However, if your looking for a cabin close to Gatlinburg and Pigeon Forge, this one is a bit of a drive.

Cabin was very nice. I spoke with someone the first night we arrived and let them know that the hot tub had no water in it. Said someone would come the next day, however no one ever came so we were unable to use the hot tub for our stay.

The property was extremely nice and comfortable. Lots of space and amenities.

The gentleman that we booked with was excellent!Very kind man

Everything was nice. We had a small issue with the projector in the movie room but maintenance came over and fixed it real quick.

Everything was nice but had some problems. Had a little drainage problem, kept having to use water hose to fill up and none of bathrooms water in tub was draining. We have stayed with Aunt Bugs several other times with no problems. Maintenance person; James(Jamie) was awesome!! We stay again!

Was the best. Very clean and enjoyed everything.

Best cabin experience ever. This was our first trip staying in a cabin, and Aunt Bugs Rental did the best to keep it very entertaining.

Great experience for my family and I. The cabin is awesome the pictures does not do it justice.

The cabin was fabulous. All my guest which was some of my family members they also loved the cabin. I never felt so relaxed in this cabin. I will most definitely book with you all again next year.

The cabin was wonderful and it was nice and cozy. I felt so relaxed while enjoying family. I really loved the stay.

We thought everything was great. No better stay for our family. All seemed to enjoy it and with hopes and prayers of coming back

It was really nice. I wish the checkout was 11 or 12. 10am is pretty early

This cabin was great! The cabin was very clean , really enjoyed having the indoor pool and the movie theater room. I would definitely recommend this cabin and we will definitely be coming back in the future!